Pay and Bill

City of London
Job Type:
Job reference:
19 days ago

Our client is a Framework approved, leading clinician led health-care recruitment business based in London providing medical professionals, for short- and long-term contracts throughout the UK utilising a global pipeline.
With over ten years' experience, passionate about quality and customer service, you will join an established successful recruitment business and receive a competitive salary and full investment to support your individual growth and progression.

Job Title
Pay and Bill (Processing) Administrator

Reports To
Pay & Bill Manager

Key Results Area
Competent understanding of the NHS staffing process.

To understand the internal timesheet and payroll processes and ensure timely payment for candidates.

To provide excellent customer service and effectively resolve candidate queries relating to timesheets and payments within the required response times.

Key Responsibilities
? Answering phone calls and ensuring all telephone queries are dealt with and responded to in a timely manner.
? Supporting the team to monitor and answer queries received by email.
? Checking the status of timesheets on the client portals.
? Setting up workers and placements on client portals.
? Chasing missing booking references.
? Following up with approving managers where timesheets remain unapproved.
? Notifying workers and internal teams when known issues have arisen in the scheduled payments of workers.
Skills Required
? Excellent excel, numerical and ICT skills
? Excellent interpersonal and confident oral skills
? Ability to problem-solve and be solutions focused
? Tenacity, persistence and drive to meet and exceed targets and deadlines
? Ability to handle multiple priorities
? Excellent time management and organisation skills
? Self-motivated

? GCSE English/Maths or equivalent
? Competent user of IT, including Microsoft outlook, work and excel
? Recruitment or accounts experience - desirable
? Online timesheets, online client portals, databases - desirable
? Sage Line 200 - desirable

Working Hours
9:00 am - 5:30 pm

Back to Search Results