Multinational Coordinator

City of London
Job Type:
Job reference:
9 days ago

Job Title: MN Client Coordinator

Department: Multinational Centre of Excellence
Reports to: Team Manager - Account Service Delivery Team Matrix Manager:
Purpose of the role: Deliver technical support and programme administration on an assigned portfolio of Multinational RT & RM accounts.

Job title - MN Client Coordinator

Location - London/Remote

Rate - Up to £110 PAYE or Umbrella £143

Start date - ASAP

Contract - 6 months

Required Competencies:

  • Multinational Knowledge
    § Accountability for Results
    § Dependability
    § Customer Focus
    § Execution
    § Flexibility
    § Relationship Management
    § Business Knowledge
    § Initiative
    § Problem Solving
    § Communication Skills

    Accountabilities for the role:
    § Liaison with Brokers, Internal and External Clients across UK and International Territories to ensure quality of service delivery
    § Obtain all necessary technical programme servicing information through AIG systems and liaising with all Account stakeholders
    § Collate and provide necessary territorial information as required in relation to global regulation requirements
    § Support the Client, Senior and Account Executives to ensure policies are issued in line with Service Level Agreements
    § Check, agree, validate and communicate global premium allocations and use them in conjunction with reinsurance structures to establish and complete account profiles
    § Liaise on technical service issues with appropriate departments to expedite resolution
    § Regular liaison with Team Manager/MCoE Management to manage pipeline of account activity on a monthly basis
    § Issue clear instructions for all premium bookings and reconcile Reinsurance arrangements with all front end and back end systems
    § Organise issuance of all necessary insurance programme certification
    § Coordinate captive premium movement or policy tracking
    § Communicate to relevant parties (internal & external) and meet service requirements on all allocated accounts as specified in SLAs
    § Preparation (profiles), issuance and co-ordination of NOC's, Structure Builds, OMeGA Requests and Network Instructions
    § Resolution of accounts queries/OMeGA Rejects and other post bind programme discrepancies
    § Track bookings by completing the Bookings Database
    § Ensure that performance objectives are set and assessed against the relevant FSA TCF outcomes
    § Carry out your accountabilities and objectives within the framework of AIG Europe Ltd's TCF policy

    Experience & Qualifications Required:
    § Strong communication/interpersonal skills
    § Knowledge of non-conventional and multinational Insurance programmes
    § Good time management skills - ability to handle multiple priorities, organise work and meet deadlines
    § Ability to work on own initiative / Organised
    § 2+ years in a Commercial insurance environment / London Market
    § Computer literacy required: IT packages; MS Outlook, Excel and Word.
    § Strong administration skills
    § CII Qualification desirable or progression towards
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