IT Administrator - BTGJP00001900

Job Type:
Cloud & Infrastructure
Job reference:
20 days ago

Location: Hatfield
Rate: £410 Pounds Per Day / Via Umbrella
LOA: 18 Months
Start: ASAP

Role Title

IT Administrator

Reports to

Business Application & Support Manager


Hatfield Business Park as base with infrequent UK wide Travel

Role Purpose

Providing the overall Client team with IT services and support. Investigating and diagnosing office & remote staff IT & network problems, collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions.

Helping employees with some of their more basic computer needs, like setting up new users and managing LAN/VPN security and passwords. Maintaining the companies wired and wireless access systems as required.

  • Client Internal IT Service
  • Back-up and Recovery Process
  • Office Server Administration, including but not limited to AX, Intranet, Exchange, SharePoint, Skype for Business, Domain administration
  • Windows Desktop Support
  • Perform other IT duties as assigned or requested


Internal: All Client team and partners
External: Suppliers, vendors and third-party developers

Personal Qualities and Experience
  • Good overall IT knowledge and comprehension
  • In depth LAN and IP Knowledge
  • Comprehension and understanding of the Microsoft Office suite of programs, Windows maintenance and patching experience
  • Linux administration skills
  • Knowledge of informational technology disciplines, e.g., software applications and interfaces, production operations, quality assurance and systems management, etc
  • Knowledge of project management process and systems, ITIL/ITSM
  • Passionate about technology in general
  • Displays a Start-up mentality with a motivating and proactive working style
  • Tenacious, resilient, and patient
  • Flexible approach to work and hours as needed

Behavioural Competencies

  • Builds commitment by winning the hearts and minds of others. Is respected by colleagues and identified as a role model
  • Puts aside personal agendas to work for the benefit of the organisation, customers, and suppliers. Proactively builds knowledge capability through the sharing of knowledge, best practice, and expertise with others
  • Clearly communicates ideas, plans and strategies, taking ownership and accountability to deliver what we say
  • Willing and able to go the extra mile

  • Generates innovative approaches with potentially significant long-term impact, introducing improvements to the way things are done
  • Pioneering/entrepreneurial thinker
  • Able to get the best from technology

  • Demonstrates complete focus and determination to achieve/exceed KPI's. Is a self-starter and takes the initiative in situations
  • Learns quickly, adapting thought and action to changing business and customer demands. Can engage and enthuse others through the process of change
  • Is dedicated to meeting/exceeding the expectations and requirements of internal and external customers. Uses information to improve services and solutions
  • Welcomes continuous professional development to learn and grow

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