Insurance Courier Administrator
Chelmsford/Hybrid Remote Working
12-week initial contract (with potential temp to perm)
Pay: up to £100 per day PAYE
- We are looking for an administrator to work on the courier scheme as we build a proposition to replace our current courier service.
- This person will be working in more of an administrative / telesales environment to renew individual couriers, and then deal with day-to-day processing and queries once they're onboard
- No particular experience needed as will be trained to handle the couriers on the job, however some insurance exposure would be beneficial
Key Accountabilities
- Liaising with insurers and obtaining renewal terms
- Retaining agreed proposition of courier clients
- Responding promptly and efficiently to client instructions requests and enquiries at all times
- Being available to deal with client calls & emails
- Producing quotations for renewals / mid-term changes and new business and placing cover for the client
- Conforming fully to all statutory and regulatory obligation.
- Conforming fully with operational policies, processes and procedures
- Adhering to client control directives to ensure accounting deadlines are met
- Maintaining accurate records and producing relevant documentation
Ideal Candidate
- Previous high volume call handling experience
- Administration experience
- Ability to work in a fast-paced environment
- Exposure to insurance products is beneficial, but not essential as training will be provided
