Customer Service Representative

Location:
Shepshed
Job Type:
Permanent
Industry:
Engineering
Job reference:
CSR0602_1707235128
Posted:
16 days ago

Customer Service Representative

Permanent Role

Shepshed

£28K-£30K (D.O.E)

Are you an enthusiastic, driven, and hard-working individual who wants to build your career as a Customer Service Representative in an internationally renowned, industry-leading company? This job could be perfect for you.

The Company:

  • A global multi-billion-pound company
  • World-leading pioneer in the Aerospace industry
  • FTSE 100 Company
  • Great Benefits
  • Friendly and Supportive Working environment
  • Provides stability with work/life balance

What You'll do:

As a Customer Service Representative, you will:

  • Be the first point of contact for customers, managing enquiries and orders efficiently
  • Respond to customer calls and emails, coordinate visits, and set up meetings
  • Work closely with internal teams to ensure accurate pricing and track data
  • Utilise SAP for product recognition and inquiry management
  • Prioritise workloads, manage pricing queries, and reconcile internal and external scorecards

What We're Looking For:

  • Experience working in Customer Services
  • SAP knowledge and experience
  • Experience in a manufacturing environment
  • Resilience and excellent communication skills

Nice to Have's:

  • Experience in an aerospace environment

What else do you need to know?

  • Full training will be provided
  • The hours for this role are 08:30-17:00 (Mon-Thu) and 08:30-13:30 (Fri)
  • Standard benefits include: 25 days annual leave + 8 Bank Holidays, Dental Plan, Employee Discounts, Family-Friendly policies, generous pension contribution, and more!
  • No visa sponsorship is provided for this role

What now?

If you believe this is the right opportunity for you, submit your up-to-date CV now. We are more than happy to answer any questions and support you wherever possible!

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