1st Line Support Administrator - CRS6JP00010990

Job Type:
Business Transformation
Job reference:
11 days ago

Title: 1st Line Support Administrator
Location: Camberley
Duration: Ends in January
Rate: £9.75 p/hour PAYE // £13.25 UMB


  • Make decisions in the absence of the Service Delivery Manager
  • Carry out purchasing function; managing demands and suppliers using management information systems (SAP and IFS)
  • Work collaboratively with other departments to manage the Portable Appliance Testing scheduling
  • Manage the Shred-It collection of on-site waste, escort the Shred-It contractors across site
  • Provide weekly assurance to the Service Delivery Manger that contract deliverables have been met
  • Co-ordinate all Health Surveillance provision for the RSME Contract across multiple sites
  • Book all hotel requests for key staff
  • Co-ordinate and manage the Duty Manager Roster
  • Collate the monthly hours worked for all Service Delivery staff at Minley
  • Act as note taker in key meetings - discipline / HR etc
  • Manage, maintain and update all documentation relevant to the department
  • Manage departmental tasks using management information systems
  • Deal with day to day customer enquiries in a professional, positive and enthusiastic manner
  • Organise and co-ordinate staff and contractor inductions
  • Organise and co-ordinate meetings for the department
  • Organise and co-ordinate site visits
  • Comply with Quality Assurance processes and procedures
  • Responsible for supporting continuous improvement within the department and contribution towards the RSME contracts continuous improvement targets
  • Carry out any other task deemed within your area of competence


  • Educated to GCSE level or equivalent (including Maths & English).
  • Computer literate in Microsoft Office packages, especially MS Excel L2
  • Hold a driving licence suitable for use in the UK
  • Proven track record of working within a busy customer focused organisation
  • Proven track record in administration

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